KPI Sample

Department

Sales & MarketingR&DDepartmentProduct Engineering

MouldingKPI

重要表現量度指標

Sales Quota in $ (plus YTD Sales %)Weighted Average of Gross ProfitMargin (%)# of New Customers# of New Product Launch

Overall Sales Breakthrough in $

# of New Invention & Design# of Product Enhancement% of On-Time Job Completion# of New Product Launch

KPI

# of Improved Engineering Changes(Confirmed by Production)# of Accepted Product EnhancementRequests (Accepted by R&D)

# of Mould Modification# of New Mould Made

DepartmentProcurement

KPI

Raw Material Inventory Turn% of Short-Shipment

% of Late Shipment

Defect % at Incoming Quality Check% of On-Time Delivery (ProductionLead-time)

Cost Improvement Indicator

Logistics & Shipping

% of On-Time Delivery (OutboundLogistics)

WarehousingAccuracy % of Stock

DepartmentKPI

PMC

% of On-Time Delivery (OverallSchedule)

ProductionProduct Inventory Turn

% of On-Time Delivery (ProductionLead-time)

Productivity Enhancement IndicatorDisposal Growth Rate in KGs# of Customer Complaints on ProductQuality

# of Accepted Product EnhancementRequests (Accepted by R&D)

QA/QC

S1 Maintain premium price market leader positionS2 Cultivate lower-end marketS3 Enlarge customer baseS4 Product enhancement

S5 Performance and strategic position review

Descriptions

Sales quota in dollar is set per= (S/O Income Amount - DirectLabor & Material Cost)/IncomeAmount weighted by S/O IncomeAmount

Number of new customers in themeasuring year

Number of new product launch inthe measuring year

An overall sales quota for thewhole sales & marketing

department. This figure is greaterthan the sum of all individualNumber of new invention anddesign in the measuring yearNumber of product enhancementin the measuring year= (Total On-Time Job

Completion)/Total Job CompletionNumber of new product launch inthe measuring year

Descriptions

Measure number of improvedengineering changes in order tosmooth out production process andimprove product qualityMeasure number of acceptedproduct enhancement requests inthe year

Measure number of mouldmodification

Measure number of new mouldproduced

Descriptions

Divide raw materials inventoryvalue with COGS

Measure % of short-shipment toinvestigate how effective ofvendor management

Measure % of late shipment toinvestigate how effective ofvendor management

Measure defect % at IQC toinvestigate how effective ofvendor managementMeasure delivery time at

\"expected production completiontime\" as per PMC production planSelect major and regular itemsand implement target costing, e.g.5% reduction in purchasing costsMeasure from \"expected

production completion time\" to\"agreed delivery time toMeasure stock information

accuracy by cyclical and/or annual

Descriptions

Measure an overall on-time

delivery % to ensure an effectiveschedule management controlledDivide product inventory valuesincluding WIP & finished goodsby COGS

Measure delivery time at

\"expected production completiontime\" as per PMC production plan= Output in $ / Direct Input

(Labor + Raw Materials) in $, useYTD figure to compare last yearMeasure % change in kgs (YTDbasis) of disposal & wastage itemsMeasure number of complaints onproduct quality in the yearMeasure number of acceptedproduct enhancement requests inthe year